Ylang is a results-driven change leader with a passion for helping organizations navigate transformation with purpose and precision. She began her career in federal financial consulting, where she developed a reputation for untangling complex challenges and delivering strategic insights that drive impact. Backed by Big 4 experience, her work has spanned large-scale systems implementation, stakeholder alignment, and operational performance. Now, as Head of Change Management at Cloudforce, Ylang brings a people-first approach to designing and executing transformation strategies.

Ylang’s leadership is characterized by her ability to inspire and empower teams to achieve their highest potential. Her innovative approaches have not only driven measurable improvements in organizational performance but also fostered a culture of continuous learning and adaptation. By leveraging her deep expertise in change management and her commitment to inclusive practices, Ylang has successfully navigated complex transformations that align business objectives with human needs. Her work exemplifies the intersection of strategic vision and compassionate leadership, making her a formidable force in the realm of tech consulting. She specializes in creating inclusive, sustainable change by blending data-driven thinking with a deep understanding of human behavior. Whether guiding executives through ambiguity or helping employees feel seen in the midst of transition, Ylang leads with clarity, empathy, and intention. Her mission is simple: make change meaningful—for the business and for the people behind it.

When she’s not working, she’s exploring a new country, embracing her inner foodie, or putting her curatorial skills to work in the art space.

Other fun facts about Ylang:

What season would you be?

• I would be summer, my favorite place on earth is the ocean – it is my happy place! If we’re on a boat, you can count on me to be the 1st to jump off. The sun makes me feel alive; it’s like a natural recharge for me. Not to mention I’m a summer baby, July!

If you were a superhero, what would your power be?

• Teleportation! No more sitting in traffic, no more paying for plane tickets, & I’d always be on time.

What do you do when you’re not a Cloudforce?

• I’m a creative at heart. I curate art shows, artist talks, and consult for creatives across different industries. When I’m not curating, I’m checking out new and old galleries in whichever city I’m in. I also love live music, from jazz in the park to blues alley, to an arena concert, you can usually count on me to know about all the shows in the area. Last but not least, I love American football (GO GIANTS!)

What’s your go-to karaoke song?

• Tony Braxton “Unbreak My Heart” or Teena Marie “Portuguese in Love”

What’s a movie or TV show you never get tired of watching?

• When it comes to movies… Bridesmaids !! This is guaranteed to make me laugh every time.. A TV show that I rewatch just about every year is The Wire, hands down the best series of all time.