Helpdesk Technician III

"Cloudforce showed agility and a willingness to collaborate. They worked closely with us to shape a platform that supports how LBS learns, teaches and innovates"

"We had a very professional group of people to manage the implementation from start to finish. If we wanted to do this ourselves, it would have taken a year or more. To be able to move this forward in the time we did was absolutely amazing."

“One of the reasons this relationship still exists is because of the trust we have in Cloudforce, built over the last three years and specifically with this project. Cloudforce is helping us with our managed-services hours and making sure we stay within budget. Their assistance and support have been indispensable.”

“There was an emphasis on listening to us and respecting our input, feedback, and questions. We were treated as the customer in every conversation and felt that we had someone looking out for our goals, someone completely impartial to external stakeholders and partners we work with.”

"The thing we like most about Cloudforce is that while we can continue to go back to them for help, we also have the ability to be autonomous because they trained us on how to use their platform. "

“Your team takes on every roadblock and hurdle with knowledge, grace, grit, and determination. When it’s time to have a hard conversation, they don’t shy away from it – they tackle it head on, enabling our team to react appropriately to continue moving forward. I have supreme confidence in their skills and their ability to deliver, which is a nice feeling to have as the client. The team is truly a fantastic balance of Azure/cloud acumen, PM and consultancy ability, and soft skills – a dynamic combination. I’m grateful to work with your team. When I think of Cloudforce, I think of excellence.”

"I have been so impressed with the security we have around everything from biometric scanning and multifactor authentication to device management. Cloudforce has been so valuable in making our presence in the cloud rock-solid secure, and that is worth its weight in gold."

"Many vendors are very sales focused; they are always trying to sell you something. I’ve never gotten that feeling from Cloudforce. They are willing to help even without the formal contractual relationship, and that is priceless."

"We had activated some pieces of Microsoft Defender and thought we had leveraged its capabilities. But Cloudforce helped us fine-tune our use and improve the security on the student email system. The Cloudforce team was actively engaged with Microsoft and able to troubleshoot any issues that arose."

“I just want to first say thank you all for this landing zone engagement. This was super smooth and honestly beat my expectations not only with coming in under budget, but I've done a few dozen of these this was I think about the smoothest one that I've ever seen. It was comprehensive, you all were super efficient and knowledgeable and getting through the material, and I don't really know how it could have gone a whole lot better."

"This has been by far the best engagement I've had in a very many years. The way you've all managed it and done everything, we really appreciate just how well organized and well done it was. We're definitely looking forward to continuing to work with you on other projects."